For quick and easy guides to the most common tasks in Shorthand, check out the Knowledge Base. It contains guides on planning a story, section types, media sizes and formats, sharing, analytics, developer tools, exporting, hosting and more. This is usually the fastest way to get the info you need.
For a quick intro, watch the demo video below.
If you can't find an answer in the Knowledge Base, then you may consider submitting a Support Ticket.