If you want to cancel your subscription you need to contact the Shorthand support team by sending an email to help@shorthand.com from the email address that you signed up with. We will reply asking you to confirm that you want to cancel your subscription.

When you cancel your subscription, you will retain any unused publishing credits until the end of the current billing period. After that, unused publishing credits will be lost, but you will still have access to your account, and any draft and published stories you have created.