Choose the type of training that matches what you want to achieve:
Walkthrough videos: Learn the editor and the story-building workflow at your own pace.
Co-creation session: Work with a Shorthand expert on a real story or project.
Learn Shorthand on demand
Watch our walkthrough videos on the Shorthand training page to learn at your own pace, from a quick tour of the editor to a full introduction for new users and teams.
You can also browse feature demonstrations, masterclasses, and customer examples on the Shorthand YouTube channel.
Get tailored help with a co-creation session
A co-creation session is a practical working session based on your content, audience, and goals. A Shorthand expert prepares ideas or a mock-up, demonstrates how it was created, and discusses other approaches you could use.
Co-creation sessions can help you:
Plan the structure and visual rhythm of a new story
Turn draft copy and media into an effective Shorthand experience
Learn how specific sections and features could support your content
Improve your team's workflow and publishing confidence
Review an existing story and identify practical improvements
You can refer to the session recording and prepared mock-up afterwards while your team continues building the story.
Co-creation availability by plan
Business: Most Business subscriptions include two co-creation sessions per subscription year
Enterprise: Co-creation, training, and onboarding can be tailored to your organisation's requirements
Team: Co-creation is not included in the standard Team plan, but it may be available as an add-on
Important: Your subscription agreement is the source of truth for the number and type of sessions included with your plan. Legacy and negotiated subscriptions can have different entitlements.
Contact the Customer Success Team to check your remaining co-creation sessions or discuss the right type of session for your project. To add sessions or compare plans, contact our Sales Team.
Prepare for a co-creation session
Send your materials at least three days before the session so our team can prepare useful, relevant examples.
Complete the co-creation booking form provided by your Customer Success Manager.
Share your draft copy, media, storyboard, brand guidance, and publishing goal.
Tell us which parts of the story or workflow you want to focus on.
Join the session ready to discuss the prepared mock-up and ask questions.
Use the mock-up and recording as references while you finish your story.
Tip: If you already have a developed story and mainly want improvement advice, ask whether a story review would be more suitable. A story review will usually use one of your co-creation session credits.
FAQs
Where can I watch Shorthand training?
The Shorthand training page has on-demand walkthrough videos, from a quick tour of the editor to a full introduction for new users. You can also browse the Shorthand YouTube channel.
What is a Shorthand co-creation session?
A co-creation session is a tailored working session with a Shorthand expert. It uses your content and goals to demonstrate a possible story structure, design approach, or workflow.
Which Shorthand plans include co-creation sessions?
Most Business subscriptions include two co-creation sessions per subscription year. Enterprise subscriptions can include a tailored allocation. Standard Team subscriptions do not include co-creation unless it has been added separately. Check your subscription agreement or contact the Customer Success Team to confirm.
What should I send before a co-creation session?
Send your draft copy, media, storyboard, brand guidance, and project goals at least three days before the session. This gives the Shorthand team time to prepare a relevant mock-up and recommendations.
Does a story review use a co-creation credit?
Usually, yes. A story review generally uses one of your available co-creation session credits. Your Customer Success Manager can confirm the best format and your remaining entitlement.